G Suite
G Suite Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
G Suite has 1.7 star rating based on 28 reviews and only 20% would recommend, with most consumers dissatisfied per G Suite reviews and sentiment.
Key Takeaways for Future Customers
- Expect difficult cancellation and subscription management and check billing before you pay for subscriptions.
- Be prepared to pursue a refund through your card issuer if support cannot resolve charges.
Negative Feedback / Risk Areas
- Persistent customer service access issues and repeated G Suite customer complaints about no phone support.
- Frequent billing errors, unauthorized charges, and poor refund handling reported.
Positive Feedback
Some users value the service features, but pros are outweighed by issues with support and account recovery.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
G Suite has 1.7 star rating based on 28 reviews and only 20% would recommend, with most consumers dissatisfied per G Suite reviews and sentiment.
Key Takeaways for Future Customers
- Expect difficult cancellation and subscription management and check billing before you pay for subscriptions.
- Be prepared to pursue a refund through your card issuer if support cannot resolve charges.
Negative Feedback / Risk Areas
- Persistent customer service access issues and repeated G Suite customer complaints about no phone support.
- Frequent billing errors, unauthorized charges, and poor refund handling reported.
Positive Feedback
Some users value the service features, but pros are outweighed by issues with support and account recovery.
Media from reviews
Several! Security violaion is one...
The support, or should I say the lack there of!!!! Does NOT A Phone number that is easily found. I have yet solved my issue, but spent WAY TOO MUCH time finding it.
Preferred solution: Let the company propose a solution
User's recommendation: find another host
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel
- - Cannot reach customer service to resolve cancellation.
- - Cannot leave messages and contact is hard.
- - You must visit a website and fill out a form.
It hasn't developed at all. I haven't spoken with ir to anyone yet.
No development. No contact with any representative
I can't reach anyone to resve my cancelation issue.l. Too big Unfriendly customer service skills Distant and difficult to find amy help with issues.
You can't even leave a message or speak with anyone!
You're required to go to a website and fill-out a ridiculous form. They have gotten you once you sign up!
Preferred solution: Full refund
User's recommendation: Don't go with tjis Co.
Gsuite Issue
- - G Suites not working for 3 days; no emails received.
- - Please look into it as soon as possible.
Dear G Suites,
Good Day
I would like to inform you that since 3 days our G Suites are not working its means we are not getting any email from any one.
Kindly look on it As soon as possible.
Thank you
Preferred solution: our G Suites, we are not receving emails
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerI have absolutely no idea how I am being charged for this service
Being charged for something I didnt order or have any use for. Cannot get this resolv d on the Google site
Hammond, Louisiana
Email address
- - Not a pissed customer; reporting an issue with customer service.
- - An employee quit; they need to shut down the employee's company Gmail account.
I am not a pissed customer thats just where the customer service sent Me Ive just had an employee quit me and Im trying to shut down his email account associated with my company and it is through Gmail
G suite connection with my email/domain
Even though we paying monthly for out corporate emails, we cannot receive or send email.
Does not answer phones.
- Domain email set up
Preferred solution: Full refund
User's recommendation: Make sure you talk to someone before making payment.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEmail issues
- - Email name is misspelled: enhaced@***.com should be enhanced@***.com.
- - Domain purchased; creating a new email is blocked; requesting guidance.
My email name is missing a letter. Unsure how to edit it.
Please help.
I purchased my domain name so when I try to create a new email it won't let me move forward. Email is currently: enhaced@***.com
And it should be:
enhanced@***.com
Please let me know what can be done in this situation.
Thank you,
Zippora Burton
Not receiving emails
- - Not receiving emails at jeanne@***.com; urgent resolution needed.
- - Support line not answering; visit website; Jeanne Porter, (937) 470-****.
I am not receiving emails at my v suite email jeanne@***.com. I need to get this resolved as soon as possible please.
I called the support number.
Message said they are not taking calls at this number. To visit the website.
Im having a difficult time getting this resolved. I would spot your help.
Thank you,
Jeanne Porter
(937) 470-****
- Difficult to access customer support
- Customer support is a maze
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTwo step verification
- - Locked out of babygirlnml@***.com after a factory reset.
- - Authenticator key lost; codes are sent to the account being accessed, not the recovery email.
I'm locked out of my babygirlnml@***.com account. The authenticator account key was lost upon factory reset and the recovery page send verification code to the email account I'm trying to get into.
I have this email n_losoya@***.com listed as my recovery email. Why is it not going there?!
Preferred solution: Deliver product or service ordered
Unauthorized charge
Someone charged $45 on my card and I want my money back.I have no idea how they got my card number but I spoke with my cardholder and their issuing me another card
- Unauthorized use of my bank account information
Preferred solution: Full refund
Continuous charges
I am trying to cancel my account and it is very difficult to do and there is no phone number to contact anyone
Preferred solution: Full refund
User's recommendation: Never
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFrom last more than 1 year I have been charged 10$ every month from my account I have no ide why
Can you plz contact me I wanted to talk about the money have been taken from my account in last one year I have no idea why I been charged 10$ every month even I never used g suite
Preferred solution: Full refund
Acct cancelled and I am still being billed
Cant get in touch with anyone to find out whats going on
Then they want me to subscribe to something else to assist with cancellation
Preferred solution: Full refund
Jackson, Mississippi
Identity theft
Someone has stolen my identity
And attached suite to my name and or emails
Please help me I cant do it because the hackers have controlled of this device
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBAD SERVICE
TRIED TO CONTACT BY PHONE NUMBERS ARE NO LONGER IN SERVICEDONT BUY GS
Preferred solution: Full refund
User's recommendation: DONT PURCHASE G SUITE
Avoid this!!!
Sign up for this and it will lock all your YouTube accounts and other google services. It's not worth the money or the headaches.
- Domain email set up
- No customer support
- Annoying ads for more services
- Locked my all of my customers youtube accounts
Preferred solution: Let the company propose a solution
User's recommendation: Go somewhere else, too many other places that have their crap together.
About
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G Suite is a software suite developed by Google. It consists of cloud computing, productivity and collaboration tools. The initial release was in August 2006. G Suite comprises Gmail, Hangouts, Calendar, and Google+ for communication. It also includes Docs, Sheets, Slides, Forms, and Sites for collaboration. In 2017 Google introduced Cloud Search option to search for information across the entire G Suite product lineup. There is a free G Suite. Custom features like unlimited cloud storage, additional administrative tools, advanced settings, 24/7 phone and email support will require payment. Customers can use Professional, Enhanced, and Premium office suites. Google offers 14 day trial option with no payment information or software to download. Google accepts debit and credit cards.
G Suite is ranked 848 out of 13143 in Software category
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