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G Suite

gsuite.google.com
What is your customer experience with G Suite?

G Suite Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • G Suite has 1.7 star rating based on 31 customer reviews. Consumers are mostly dissatisfied.

  • 25% of users would likely recommend G Suite to a friend or colleague.

  • Rating Distribution
  • Pros: I cant get a call back, Never used, Disregard for cancellation and non-use of the service.
    Cons: No customer service representative access, Cant get g suite to call back, Customer support is a maze.

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Media from reviews

G Suite - Cancel
G Suite - Cancel - Image 2G Suite - Cancel - Image 3G Suite - I have absolutely no idea how I am being charged for this serviceG Suite - Please Activate My G-SuiteG Suite - Please Activate My G-Suite - Image 2G Suite - Please Activate My G-Suite - Image 3
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Roberto F Llc

Several! Security violaion is one...

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The support, or should I say the lack there of!!!! Does NOT A Phone number that is easily found. I have yet solved my issue, but spent WAY TOO MUCH time finding it.

View full review

Preferred solution: Let the company propose a solution

User's recommendation: find another host

Dana K B

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel

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G Suite - Cancel
G Suite - Cancel - Image 2
G Suite - Cancel - Image 3
Updated by user Sep 29, 2021

It hasn't developed at all. I haven't spoken with ir to anyone yet.

Updated by user Sep 29, 2021

No development. No contact with any representative

Original review updated Sep 29, 2021

I can't reach anyone to resve my cancelation issue.l. Too big Unfriendly customer service skills Distant and difficult to find amy help with issues.

You can't even leave a message or speak with anyone!

You're required to go to a website and fill-out a ridiculous form. They have gotten you once you sign up!

View full review
Loss:
$24

Preferred solution: Full refund

User's recommendation: Don't go with tjis Co.

Moin uddin M

Gsuite Issue

Dear G Suites,

Good Day

I would like to inform you that since 3 days our G Suites are not working its means we are not getting any email from any one.

Kindly look on it As soon as possible.

Thank you

View full review

Preferred solution: our G Suites, we are not receving emails

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I have absolutely no idea how I am being charged for this service

G Suite - I have absolutely no idea how I am being charged for this service

Being charged for something I didnt order or have any use for. Cannot get this resolv d on the Google site

View full review
Anonymous
map-marker Hammond, Louisiana

Email address

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I am not a pissed customer thats just where the customer service sent Me Ive just had an employee quit me and Im trying to shut down his email account associated with my company and it is through Gmail

View full review
Alhaji K

G suite connection with my email/domain

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Even though we paying monthly for out corporate emails, we cannot receive or send email.

Does not answer phones.

View full review
Loss:
$60
Pros:
  • Domain email set up

Preferred solution: Full refund

User's recommendation: Make sure you talk to someone before making payment.

Zippora B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Email issues

My email name is missing a letter. Unsure how to edit it.

Please help.

I purchased my domain name so when I try to create a new email it won't let me move forward. Email is currently: enhaced@***.com

And it should be:

enhanced@***.com

Please let me know what can be done in this situation.

Thank you,

Zippora Burton

View full review
Jeanne P Tqi

Not receiving emails

I am not receiving emails at my v suite email jeanne@***.com. I need to get this resolved as soon as possible please.

I called the support number.

Message said they are not taking calls at this number. To visit the website.

Im having a difficult time getting this resolved. I would spot your help.

Thank you,

Jeanne Porter

(937) 470-****

View full review
Cons:
  • Difficult to access customer support
  • Customer support is a maze

Preferred solution: Deliver product or service ordered

Nikki L Pae

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Two step verification

I'm locked out of my babygirlnml@***.com account. The authenticator account key was lost upon factory reset and the recovery page send verification code to the email account I'm trying to get into.

I have this email n_losoya@***.com listed as my recovery email. Why is it not going there?!

View full review

Preferred solution: Deliver product or service ordered

Aletac S

Unauthorized charge

Someone charged $45 on my card and I want my money back.I have no idea how they got my card number but I spoke with my cardholder and their issuing me another card

View full review
Loss:
$45
Pros:
  • Unauthorized use of my bank account information

Preferred solution: Full refund

Anonymous

Continuous charges

I am trying to cancel my account and it is very difficult to do and there is no phone number to contact anyone

View full review
Loss:
$52

Preferred solution: Full refund

User's recommendation: Never

Amanpreet S Xmb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Adelaide, South Australia

From last more than 1 year I have been charged 10$ every month from my account I have no ide why

Can you plz contact me I wanted to talk about the money have been taken from my account in last one year I have no idea why I been charged 10$ every month even I never used g suite

View full review
Loss:
$150

Preferred solution: Full refund

Kishma A
map-marker Miami, Florida

Acct cancelled and I am still being billed

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Cant get in touch with anyone to find out whats going on

Then they want me to subscribe to something else to assist with cancellation

View full review
Loss:
$55

Preferred solution: Full refund

Anonymous
map-marker Jackson, Mississippi

Identity theft

Someone has stolen my identity

And attached suite to my name and or emails

Please help me I cant do it because the hackers have controlled of this device

View full review
LARRY G Uod

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

BAD SERVICE

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TRIED TO CONTACT BY PHONE NUMBERS ARE NO LONGER IN SERVICEDONT BUY GS

View full review
Loss:
$27

Preferred solution: Full refund

User's recommendation: DONT PURCHASE G SUITE

Robert L Vpl

Avoid this!!!

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G Suite - Avoid this!!!
G Suite - Avoid this!!! - Image 2

Sign up for this and it will lock all your YouTube accounts and other google services. It's not worth the money or the headaches.

View full review
Pros:
  • Domain email set up
Cons:
  • Annoying ads for more services
  • Locked my all of my customers youtube accounts
  • No customer support

Preferred solution: Let the company propose a solution

User's recommendation: Go somewhere else, too many other places that have their crap together.

About

Related Companies

Alphabet Inc, YouTube TV, YouTube, Google Play, Google Pay

Summary

G Suite is a software suite developed by Google. It consists of cloud computing, productivity and collaboration tools. The initial release was in August 2006. G Suite comprises Gmail, Hangouts, Calendar, and Google+ for communication. It also includes Docs, Sheets, Slides, Forms, and Sites for collaboration. In 2017 Google introduced Cloud Search option to search for information across the entire G Suite product lineup. There is a free G Suite. Custom features like unlimited cloud storage, additional administrative tools, advanced settings, 24/7 phone and email support will require payment. Customers can use Professional, Enhanced, and Premium office suites. Google offers 14 day trial option with no payment information or software to download. Google accepts debit and credit cards.

G Suite reviews and complaints

G Suite is ranked 771 out of 8597 in Software category

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